Tourism is a service-based industry comprising a number of tangible and intangible components. The tangible elements include transport, foods and beverages, tours, souvenirs and accommodation, while the intangible elements involve adventure, ecotourism, education, culture, escape and relaxation.
Tourism provides many benefits and helps to generate community support and involvement. It is a many layered, complex and diverse service industry made up of a wide variety of stakeholders who must work together to service the wants and needs of visitors.
Specific skills and abilities are needed to run a successful tourism business. These include:
Running a business requires many different skills including managerial, financial and marketing skills, as well as the technical. Your knowledge of these skills can affect the viability and success of the business. It is important to analyse your skills and abilities before starting a business. This will ensure you possess both the capabilities and knowledge required in operating and growing your own business.
Getting involved in Queensland's tourism industry... read more here.
The tourism business system is built around a core base of industry operators:
Federal Level: Commonwealth government agencies either directly or indirectly support the growth and development of the tourism industry.
State Level: Tourism and Events Queensland (TEQ) is the Queensland Government's lead marketing, experience development and major events agency, representing the state's tourism and events industries
Regional Level: 13 Regional tourism organisations (RTOs) play a key role in coordinating the efforts of industry, local government and the community.
Local Level: Local tourism organisations (LTOs) and local governments are responsible for promoting their local area and driving or participating in local tourism development initiatives.
Visitors and residents, whose support is essential for the tourism industry to function, underpin the whole system.
There are a number of organisations involved in the planning, development and coordination of tourism in Queensland, each with complementary roles and responsibilities.
For contact details on a range of organisations within these different levels - refer to the Industry Directory.
Now you are starting to gain a better understanding of the tourism industry and its major stakeholders you can continue on learning how to Grow Your Tourism Business or better utilise the information available on the destinations in Queensland in our Destinations section.
For information and services available to support Queensland businesses, wether starting up or existing businesses click here.
Are you ready checklist? - A checklist of key considerations and steps you should complete to successfully start and run your business.
7 Steps to successful business - an electronic document the covers the same information as the Business Readiness Diagnostic.
Think, Plan, Grow - is a business planning tool designed to assist businesses develop a business plan and monitor business performance. It is interactive and key elements of the documents, spreadsheets and presentation have been linked. It contains a sample plan, template, guide, financial spreadsheets, business monitoring tool and powerpoint presentation.
The Department of Tourism, Major Events, Small Business and the Commonwealth Games publishes Business Start-up Essential Guide. Read the General business start-up essentials guide that applies to all new Queensland businesses, then download a specific guide for your industry.